Payment & delivery

How to Pay 

FATKYDS accepts payments by: American Express, Mastercard, Visa and Maestro. 

We only offer payment in pounds sterling, with the prices shown on the website. We are still able to process internationally registered credit cards for our accepted payment types. Please note that your card issuer may charge additional fees or exchange commission on orders.

Mainland UK Next Day Delivery 

Next day mainland UK delivery is available free of cost, the courier will assign a delivery time to you by text. Orders will need to placed before 12:00pm in order for next day dispatch. 

We do not offer free delivery to Highlands, Northern Ireland & Scilly Isles, Channel Islands excluding Alderney, Sark and Herm, Isle of Wight and Scottish Offshore Islands. Please refer to drop-down menu for these costs. 

Please note: we do not deliver on Bank Holidays. 

Multiple Orders

Please get in touch with us via the Contact Us page to place or enquire about multiple orders. 

Tracking your order

Once your order has been dispatched and is in transit, you will be given the option to track its journey once we email you a tracking code. You will be able to follow every step of its route from our warehouse to your door.

Once an order has been submitted, it can’t be changed. See our terms and conditions.

Insurance 

All deliveries are fully insured.

International Taxes & Duties

Deliveries outside the UK are subject to customs, legal, regulatory and certain practical restrictions. To comply with local legislation, you or the recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply to all products purchased from us.

Please ensure that you enter the correct international delivery address and postcode. If the address is entered incorrectly or if customs duties or formal customs entry are required, the delivery may be delayed. We are unable to offer you any assistance if either issue arises.

Please note that many countries have import restrictions on certain products or materials. You are responsible for checking with the local customs authorities before placing an order for international delivery. We are unable to offer you any assistance in this regard.

If the international delivery is outside the EU, is it advisable to keep your total basket value below the customs duty threshold of the destination country. Please check thresholds and duties for the international delivery address before placing an order.

You are responsible for assuring that the product can be lawfully imported to the destination country.

When ordering from us, the recipient is the importer of record and must comply with all laws and regulations of the destination country.